Privacy Policy
At Profix Tech Services, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our repair services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Billing and service-related information
- Device information provided for repair services
Phone Calls
If you contact us by phone in response to our advertising, your call may be tracked or recorded for quality assurance, training, and marketing measurement purposes. By calling our business number, you consent to this tracking.
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use the information we collect to:
- Provide device repair and diagnostic services
- Communicate regarding repair status and service updates
- Respond to inquiries and support requests
- Process service requests and appointments
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is completely secure.
Device Data and Confidentiality
When servicing devices, we respect the confidentiality of customer data. Our technicians do not access personal files unless necessary for diagnostics or explicitly authorized by the customer. We recommend backing up your data before submitting any device for repair.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings; however, some website features may not function properly.We display a cookie consent notice on your first visit, allowing you to accept or manage non-essential cookies before they are set.
Google Ads, Analytics & Remarketing
We use Google Ads and Google Analytics to measure website performance, understand visitor behavior, and improve our marketing. These services use cookies and similar technologies that may collect information such as your IP address, device type, and browsing activity on our site. We may also use remarketing features, which means that after visiting our website, you may see our ads on other websites you visit, served through Google’s advertising network. You can learn more about how Google collects and processes data at policies.google.com/technologies/partner-sites, and you can opt out of personalized advertising through Google’s Ads Settings at adssettings.google.com.
Third-Party Services
We may use trusted third-party services such as analytics tools, payment processors, and communication platforms. These third parties may collect information in accordance with their own privacy policies.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Information may be shared only when:
- Required by law or legal process
- Necessary to provide requested services
- Required to protect our rights, property, or safety
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request information regarding how your data is processed
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Profix Tech Services
Address: No 892, 1st Floor, 7th A Main Road, Near to Wipro Park, Koramangala 1st Block, Bengaluru – 560034.
Phone: +91 8123368993
+91 8123368993 Email: support@profixservices.in
By using our website and services, you consent to the terms outlined in this Privacy Policy.
